Privacy Policy

This Privacy Policy covers the practices for handling and securing your Personal Information by Trouway Solutions (Hereinafter Referred to as “Tailorcue”). The domain name www.tailorcue.com (hereinafter referred to as the “Website”), is owned by Trouway Solutions.

This Privacy Policy is applicable to persons who purchase any product or services from Tailorcue through any Sales Channel of Tailorcue (like website, mobile site, mobile app, telephonic order & offline channels). This Privacy Policy also applies to persons who visit the Tailorcue’s offices. As a user or customer of Tailorcue, the person agrees with this Privacy Policy and the terms and conditions mentioned herein.

When browsing our Website/ App, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.

BUYING A PRODUCT

In order to buy any product through our Website, we will ask you certain Personal Information such as your name, date of birth, contact information, e-mail-id, anniversary, credit card number and expiration date, credit card billing address and other information related to a customer survey, discount offers, etc. We require this information for internal recordkeeping, to process, fulfil and confirm details of your placed order and transactions and keep you informed of each transaction’s status.

COOKIES

Cookies are a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.

Tailorcue’s use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. Tailorcue uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our website and mobile site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third-party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to our websites or mobile sites in order to provide advertisements about apparel – related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.

When a user sends personal correspondence, such as emails, letters, messages on the Site’s Facebook Page, Instagram Page and/ or other social media platforms on which the App / Website Owner has an account and/ or calls the App /Website Owner’s Customer Care Cell/ Grievance Officer, the App/Website Owner retains this information. This information may be used by the App/Website Owner and/ or maybe published in accordance with the provisions of the Terms of Use of this App and this Privacy Policy.

The third-party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to our websites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person.

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Tailorcue supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Tailorcue cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

We may share certain filtered Personal Information to our business partners who may contact the customers to offer certain products or services (which may include free or paid products/services) which will enable the customer to have better or aligned apparel buying experience or to avail certain benefits specially made for Tailorcue customers. Examples of such partners are entities offering co-branded credit cards, banking cards or similar sensitive information etc.

We use non – personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website, mobile site and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third-parties as to the number of people who have seen and clicked on links to their websites.

Occasionally, Tailorcue will hire a third party to act on our behalf for projects such as market -research surveys and contest – entry processing and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

LINK TO OTHER WEBSITES

Our Website, mobile site and mobile app may contain links to other websites. Please note that when you click on one of these links, you are entering another website for which Tailorcue has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

In addition to the circumstances described above, Tailorcue may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Tailorcue or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Tailorcue or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.

You may always submit concerns regarding this Privacy Policy via email to [email protected]. Tailorcue will respond to all reasonable concerns or inquiries.

In case of expansion of services and in general, TailorCue/TailorCue.com has all rights to amend, modify or change their privacy policy at any time without giving notice prior to the change. It is advised to the visitors to carefully read the privacy policy. If any major changes made to the privacy clauses of this site we will notify via an email (Subscribers) and a notification element on every page on this site for the first 15 days.

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]